HostGator migrations usually involve cPanel hosting, WordPress sites, email accounts, databases and DNS. If the old account has malware, outdated PHP or overloaded resources, the migration should be handled carefully rather than simply copying problems across.
Pre-migration checks
- Confirm cPanel access.
- Check website files and databases.
- Review WordPress versions and plugins.
- Check email accounts and mailbox sizes.
- Check for malware warnings or spam issues.
- Confirm DNS access.
Clean migration approach
If the old hosting account is compromised, it may be better to scan, clean and selectively migrate rather than restore everything blindly. Copying infected files can recreate the same issue on the new server.
After migration
Test the website, forms, SSL, email sending, email receiving and WordPress admin area before cancelling the old hosting.
Need help?
Open a support ticket directly from within your GetHosting.online customer account. Phone support is also welcome on (+44) 01457 337 247. For international contact numbers, please see our contact page.
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